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pokerwaldorf
Genting Poker Manager


Joined: 16 Feb 2010
Posts: 953
Location: Genting

PostPosted: Mon Mar 19, 2012 10:40 am
Post subject: Re: Genting Poker feedback
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Please get me print screens (even for crashes), dates / times / usernames or nicknames for crashes.

I have to flood Playtech with details so they can keep looking at your account logs in the back end to see what triggered the crash. Without it, they are blind. Help them to see.
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StGilmore
Straight Flush


Joined: 12 May 2010
Posts: 2833
Location: nil fhios agam

PostPosted: Mon Mar 19, 2012 11:24 am
Post subject: Re: Genting Poker feedback
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StGilmore wrote:
Sad to say hotfix isn't... DearOccupant 15 March about 10:00pm


_________________
"I find it's best to start the day with no composure and then you've got nothing to lose." B. Boatman

http://midlifepoker.blogspot.com/
http://outthescammers.blogspot.com/
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pokerwaldorf
Genting Poker Manager


Joined: 16 Feb 2010
Posts: 953
Location: Genting

PostPosted: Mon Mar 19, 2012 2:23 pm
Post subject: Re: Genting Poker feedback
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Thanks, already used that one when you posted it up!
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StGilmore
Straight Flush


Joined: 12 May 2010
Posts: 2833
Location: nil fhios agam

PostPosted: Mon Mar 19, 2012 8:35 pm
Post subject: Re: Genting Poker feedback
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pokerwaldorf wrote:
Thanks, already used that one when you posted it up!


Wasn't sure if my Genting name showed Smile
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"I find it's best to start the day with no composure and then you've got nothing to lose." B. Boatman

http://midlifepoker.blogspot.com/
http://outthescammers.blogspot.com/
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DCSW7
Straight Flush


Joined: 14 Feb 2007
Posts: 3835
Location: Spewing @ PLO

PostPosted: Tue Mar 20, 2012 10:20 pm
Post subject: Re: Genting Poker feedback
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Loads of issues getting on tonight, but haven't had one crash since the last (large judging by how long it took) update Mr. Green
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Not surprised Xavi's been replaced. His pass completion rate was only 89%. Useless.
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AKhater
Full House


Joined: 23 Oct 2006
Posts: 1357
Location: twickenham

PostPosted: Tue Mar 20, 2012 11:06 pm
Post subject: Re: Genting Poker feedback
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I got in pretty quick after the huge update and didn't get bounced once in nearly 2 hrs, here's hoping.
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pokerwaldorf
Genting Poker Manager


Joined: 16 Feb 2010
Posts: 953
Location: Genting

PostPosted: Wed Mar 21, 2012 10:14 am
Post subject: Re: Genting Poker feedback
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Massive fingers crossed!

When the software crashes (and lets hope it doesn't) you should have an option to send a report to Windows. Please ALWAYS do this, as the report contains all manner of technical gubbins that ends up getting sent back to Playtech so they can look into it.

Thanks

Gaz
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pembo
Full House


Joined: 20 Mar 2011
Posts: 1020
Location: Marske-by-the-Sea/Cambridge

PostPosted: Wed Mar 21, 2012 11:44 am
Post subject: Re: Genting Poker feedback
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Is there anyway I can check that I signed up with Mob Affiliation? I regg'd when the Genting deal was first set up, but I've never used it. Fancy sticking a few quid on today and playing the cash games tonight.
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The Mob
Site Admin


Joined: 12 Sep 2003
Posts: 4473

PostPosted: Wed Mar 21, 2012 4:16 pm
Post subject: Re: Genting Poker feedback
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pembo wrote:
Is there anyway I can check that I signed up with Mob Affiliation? I regg'd when the Genting deal was first set up, but I've never used it. Fancy sticking a few quid on today and playing the cash games tonight.


Hi Pembo,

We have checked and you are signed up through us. Once you deposit and start playing you can open a MyRewards account and track your play and Hendon Mob Sponsorship Dollars earnt.

http://www.thehendonmob.com/myrewards/

Very Happy Very Happy Very Happy Very Happy
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Play online with The Mob at Genting Poker
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pembo
Full House


Joined: 20 Mar 2011
Posts: 1020
Location: Marske-by-the-Sea/Cambridge

PostPosted: Wed Mar 21, 2012 4:28 pm
Post subject: Re: Genting Poker feedback
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Many thanks all, see you on the tables tonight!
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StGilmore
Straight Flush


Joined: 12 May 2010
Posts: 2833
Location: nil fhios agam

PostPosted: Fri Mar 23, 2012 10:01 pm
Post subject: Re: Genting Poker feedback
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When I'm trying to play cash and table select I can't get the waiting list choices to behave. If I click join waiting list on a 9 h table and then choose to go with 1st available, I can't get the min number of players to rise above 2. Any suggestions?
_________________
"I find it's best to start the day with no composure and then you've got nothing to lose." B. Boatman

http://midlifepoker.blogspot.com/
http://outthescammers.blogspot.com/
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timped
Straight


Joined: 06 Sep 2006
Posts: 205
Location: Ipswich

PostPosted: Sat Mar 24, 2012 11:06 pm
Post subject: Re: Genting Poker feedback
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Take it off heads up tables. Wink Embarassed
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StGilmore
Straight Flush


Joined: 12 May 2010
Posts: 2833
Location: nil fhios agam

PostPosted: Sat Mar 24, 2012 11:12 pm
Post subject: Re: Genting Poker feedback
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haha I wish that were the isue

on another note.... Sad


_________________
"I find it's best to start the day with no composure and then you've got nothing to lose." B. Boatman

http://midlifepoker.blogspot.com/
http://outthescammers.blogspot.com/
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DropTheHammer
Straight Flush


Joined: 12 Dec 2005
Posts: 2571
Location: Engaged

PostPosted: Sat Mar 24, 2012 11:59 pm
Post subject: Re: Genting Poker feedback
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Well this is really annoying - i'm on the final two tables and it wont let me open the other one to view:
"Sorry, but this table is currently closed" Then the next box says
"A problem has occurred while trying to join the poker table, please try again later"

Sad
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DCSW7
Straight Flush


Joined: 14 Feb 2007
Posts: 3835
Location: Spewing @ PLO

PostPosted: Sun Mar 25, 2012 12:04 am
Post subject: Re: Genting Poker feedback
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sure you're not on the FT already? Smile
_________________
Not surprised Xavi's been replaced. His pass completion rate was only 89%. Useless.
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