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Genting Poker feedback
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StGilmore
Straight Flush


Joined: 12 May 2010
Posts: 2825
Location: nil fhios agam

PostPosted: Thu Jul 05, 2012 6:29 pm
Post subject: Re: Genting Poker feedback
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Rats. Error message returned, some time during this tournament I'm in. (Over the last hour)
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TwoAgainstNature
One Pair


Joined: 08 Oct 2011
Posts: 35

PostPosted: Thu Jul 05, 2012 11:39 pm
Post subject: Re: Genting Poker feedback
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TwoAgainstNature wrote:
Can something be done about the fact that the 'sit out next blind' just doesn't work a fair percentage of the time?

I click it with a few hands to go before my blind - it appears clicked, and then when the blind hits me it just deals me in as usual. It just can not be relied on at all.



This is happening more and more now it seems. I have taken some screen grabs so you can see exactly what is happening. Let me know if you would like them. Can someone please deal with this though as it is infuriating.
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StGilmore
Straight Flush


Joined: 12 May 2010
Posts: 2825
Location: nil fhios agam

PostPosted: Thu Jul 12, 2012 11:23 pm
Post subject: Re: Genting Poker feedback
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I have tried four times to sit/register at a turbo HU $5 table which shows 0/2... each time the register button greys out and... nothing. I started doing this because every time I tried to reg a 1/2 table... click, click shifty screens blinking nothing.



Going to exit and restart and hope...
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http://midlifepoker.blogspot.com/
http://outthescammers.blogspot.com/
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StGilmore
Straight Flush


Joined: 12 May 2010
Posts: 2825
Location: nil fhios agam

PostPosted: Thu Jul 12, 2012 11:28 pm
Post subject: Re: Genting Poker feedback
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Yee haw that worked! Now if I can only beat jacko211189.... Mr. Green Geez, he went all in first hand. hah.
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"I find it's best to start the day with no composure and then you've got nothing to lose." B. Boatman

http://midlifepoker.blogspot.com/
http://outthescammers.blogspot.com/
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DCSW7
Straight Flush


Joined: 14 Feb 2007
Posts: 3835
Location: Spewing @ PLO

PostPosted: Thu Jul 12, 2012 11:31 pm
Post subject: Re: Genting Poker feedback
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He's all in every hand...
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StGilmore
Straight Flush


Joined: 12 May 2010
Posts: 2825
Location: nil fhios agam

PostPosted: Thu Jul 12, 2012 11:35 pm
Post subject: Re: Genting Poker feedback
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StGilmore wrote:
Yee haw that worked! Now if I can only beat jacko211189.... Mr. Green Geez, he went all in first hand. hah.


and 2nd and 3rd and oh wait! He has no other game! AI pre or (gasp) the odd time he waits to all-in on the flop... I won, eventually. Turning him over to you, Bogus... Mr. Green
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"I find it's best to start the day with no composure and then you've got nothing to lose." B. Boatman

http://midlifepoker.blogspot.com/
http://outthescammers.blogspot.com/
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peligruso
Full House


Joined: 01 Feb 2009
Posts: 1014

PostPosted: Fri Jul 13, 2012 12:07 am
Post subject: Re: Genting Poker feedback
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I forgot my password so I requested to change It and you gave me a temporay one which I tried putting In and keying In my new password but I keep getting....Incorrect username or password, please verify account. I coudn't even shut down the genting program, I had to shut down my laptop.

I emailed your support on Tuesday afternoon but as yet I've heard nothing

My username Is wab8

Thanks

Wayne
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StGilmore
Straight Flush


Joined: 12 May 2010
Posts: 2825
Location: nil fhios agam

PostPosted: Fri Jul 13, 2012 12:17 am
Post subject: Re: Genting Poker feedback
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DCSW7 wrote:
He's all in every hand...


LOL at the post lag...
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"I find it's best to start the day with no composure and then you've got nothing to lose." B. Boatman

http://midlifepoker.blogspot.com/
http://outthescammers.blogspot.com/
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support@gentingpoker.com
Genting Support


Joined: 16 May 2012
Posts: 5

PostPosted: Fri Jul 13, 2012 1:03 pm
Post subject: Re: Genting Poker feedback
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peligruso wrote:
I forgot my password so I requested to change It and you gave me a temporay one which I tried putting In and keying In my new password but I keep getting....Incorrect username or password, please verify account. I coudn't even shut down the genting program, I had to shut down my laptop.

I emailed your support on Tuesday afternoon but as yet I've heard nothing

My username Is wab8

Thanks

Wayne



Hi Wayne,

We've just emailed you a new temporary password. (Please note that 'wab8' is your poker nickname and not your username)

If you are still unable to login then please contact our Live Chat team via the Genting Poker website for an immediate resolution.

http://www.gentingpoker.com/contact/
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tommymac
Chip Collector


Joined: 05 Jun 2009
Posts: 2590
Location: walsall

PostPosted: Fri Jul 13, 2012 1:17 pm
Post subject: Re: Genting Poker feedback
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Hey i forgot my logging so requested new one, logged in and my account has been locked out because im in greece for 2 months (different IP address obv), request for it to be unlocked please...
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tommymac
Chip Collector


Joined: 05 Jun 2009
Posts: 2590
Location: walsall

PostPosted: Fri Jul 13, 2012 1:21 pm
Post subject: Re: Genting Poker feedback
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tommymac wrote:
Hey i forgot my logging so requested new one, logged in and my account has been locked out because im in greece for 2 months (different IP address obv), request for it to be unlocked please...


nevermind just got the email saying greece is a restricted country haha
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pokerwaldorf
Genting Poker Manager


Joined: 16 Feb 2010
Posts: 951
Location: Genting

PostPosted: Fri Jul 13, 2012 1:45 pm
Post subject: Re: Genting Poker feedback
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tommymac wrote:
tommymac wrote:
Hey i forgot my logging so requested new one, logged in and my account has been locked out because im in greece for 2 months (different IP address obv), request for it to be unlocked please...


nevermind just got the email saying greece is a restricted country haha


That'll be why! Enjoy Greece!
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peligruso
Full House


Joined: 01 Feb 2009
Posts: 1014

PostPosted: Fri Jul 13, 2012 3:07 pm
Post subject: Re: Genting Poker feedback
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support@gentingpoker.com wrote:
peligruso wrote:
I forgot my password so I requested to change It and you gave me a temporay one which I tried putting In and keying In my new password but I keep getting....Incorrect username or password, please verify account. I coudn't even shut down the genting program, I had to shut down my laptop.

I emailed your support on Tuesday afternoon but as yet I've heard nothing

My username Is wab8

Thanks

Wayne



Hi Wayne,

We've just emailed you a new temporary password. (Please note that 'wab8' is your poker nickname and not your username)

If you are still unable to login then please contact our Live Chat team via the Genting Poker website for an immediate resolution.

http://www.gentingpoker.com/contact/


Thanks Gary but with the new password you sent me It's still giving me the same messgae, I tried requesting another one and no change..still not letting me log In. i can't chat to online support because I can't log In.

Just so I got this right the current password It asks me to type In Is the temporay one you give me Isn't It?
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The Mob
Site Admin


Joined: 12 Sep 2003
Posts: 4471

PostPosted: Fri Jul 13, 2012 3:50 pm
Post subject: Re: Genting Poker feedback
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You don't need to log in to chat to live support. Just go here and click:

http://www.gentingpoker.com/contact/
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Play online with The Mob at Genting Poker
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peligruso
Full House


Joined: 01 Feb 2009
Posts: 1014

PostPosted: Fri Jul 13, 2012 6:24 pm
Post subject: Re: Genting Poker feedback
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Thanks Gary and the mob, all sorted now I can login.
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