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The Mob
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Joined: 12 Sep 2003
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PostPosted: Mon Jun 17, 2013 6:04 am
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Just to clarify.

James Lowe sent us an email at 1004am on Friday and posted at 1009am on the forum. We saw the forum post first.

We immediately emailed him for clarification and he replied.

We then emailed him again at 1404pm on Friday and we have not had a response to that.

The original post from James was in the sticky thread announcing and promoting sponsorship dollars. It made sense to separate it from the promotion which is now unstickied and further down the forum.
DCSW7
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Joined: 14 Feb 2007
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Location: Spewing @ PLO

PostPosted: Mon Jun 17, 2013 8:00 am
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Couldn't have put it better myself...

Quote:
Taking them away would be as bad as retroactively stealing cash out of players' accounts on sites that give rakeback, with the rationale, "We decided that we don't want to give rakeback, so we're taking away every dollar we ever gave you in rakeback in the past."


(from http://pokerfraudalert.com/forum/show...full=1#post160851)
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DA Lion
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Joined: 12 Nov 2009
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PostPosted: Mon Jun 17, 2013 8:13 am
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Sadly these big corps usually get away with crap like this.

ITS DISGUSTING, I have lost nothing after refusing to play after they moved the goalposts in a Vegas league thing over a year ago but I cant help to think that this sort of scam casts an unsavoury shadow over the whole of the poker business and community. Just when it looked like it was recovering from all the shady FT stuff and UB etc before that.

Real Shame and if this stuff keeps happening it will end up just a home game, anybody live in a mansion? We could have a 1 millionth hand promo is 2025.
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LuckBeerLadyGent
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Joined: 24 May 2012
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PostPosted: Mon Jun 17, 2013 8:25 am
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I thought THM were managed by the Mob, not Genting. So Genting will have already paid the rakeback to THM who then manage our THM accounts and dish out the money on demand?

When I have had questions about the two schemes, support have always been pretty clear that VIP scheme at Genting is totally managed by Genting and THM are totally managed by the mob...

I remain optimistic that what Genting are saying is that they are not paying out any more money to the mob. Balances should be between us and the mob for previously accrued benefits....

I can live in hope for now.
Uibhist a tuath
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Joined: 22 Aug 2010
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Location: Glasgow, UK

PostPosted: Mon Jun 17, 2013 8:32 am
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I have just sent the following PM to James "Genting James" Lowe -

You started a thread on the forum which has generated many responses/questions.

As Genting's new Poker Manager a response is the very least that would be expected.

It goes without saying that I, along with many others, have withdrawn my money from Genting and will never deposit another cent there. No support will be given to the Genting Poker Series or any other live events run by Genting.

The initial act was disgusting, the lack of response following it even more so.

Well done.


Obviously I dont expect a response.
lookmeup
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PostPosted: Mon Jun 17, 2013 8:49 am
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This has just put me off ever depositing on any ipoker skin will now only deposit a 10 tenner the most if i ever do it wont ever been on genting its monday where is james now makes a post and then dissapears talk about listening to the customers eh ? Joke joke and complete and utter joke if you have and compassion and commitment to your new role then i suggest you fight our corner or else you will lose a lot of credibilty and respect
The Mob
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Posts: 4498

PostPosted: Mon Jun 17, 2013 9:02 am
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LuckBeerLadyGent wrote:
I thought THM were managed by the Mob, not Genting. So Genting will have already paid the rakeback to THM who then manage our THM accounts and dish out the money on demand?

When I have had questions about the two schemes, support have always been pretty clear that VIP scheme at Genting is totally managed by Genting and THM are totally managed by the mob...

I remain optimistic that what Genting are saying is that they are not paying out any more money to the mob. Balances should be between us and the mob for previously accrued benefits....

I can live in hope for now.


To clarify.

Quote:
So Genting will have already paid the rakeback to THM who then manage our THM accounts and dish out the money on demand?

Unfortunately this is not the case.

In order for players to see their MyRewards account Genting send us reports and we then use them to update your figures. MyRewards is linked to your forum account login. THMS$ spend requests are sent to us by players and we then contact Genting who set up the online accounts or pay the live buyin for the players.

Should a player cash it would be Genting that take the 50% back out of the account, not us. We do not get that either.

At this time we have still not had a reply to our last email.
MFCMark00
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PostPosted: Mon Jun 17, 2013 9:06 am
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So I assume Genting will be repaying the 50% of all live winnings they're previously recouped?

If possible can we get a breakdown of:

Tournament buyins paid
Winnings recouped by Genting
THMF$ liabilities outstanding

Or do you not have access to these numbers via reports?
The Mob
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PostPosted: Mon Jun 17, 2013 9:10 am
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MFCMark00 wrote:
So I assume Genting will be repaying the 50% of all live winnings they're previously recouped?

If possible can we get a breakdown of:

Tournament buyins paid
Winnings recouped by Genting
THMF$ liabilities outstanding

Or do you not have access to these numbers via reports?


I don't think that we can really publish that information. We will post any developments in this thread when we can.
LuckBeerLadyGent
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PostPosted: Mon Jun 17, 2013 9:18 am
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Thanks for clarifying - I await details with a pending sad heart....!
MFCMark00
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PostPosted: Mon Jun 17, 2013 9:20 am
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Understandable, however I'm not asking for any numbers that could identify anyone on the forum.

It's more to highlight the money being stolen from the poker community in order to assist in the campaign to get Genting to reconsider.

Genting have chosen to start this course of events, so I don't feel any loyalty is owed to them.
neilcaterham
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PostPosted: Mon Jun 17, 2013 9:21 am
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MFCMark00 wrote:
So I assume Genting will be repaying the 50% of all live winnings they're previously recouped?

If possible can we get a breakdown of:

Tournament buyins paid
Winnings recouped by Genting
THMF$ liabilities outstanding

Or do you not have access to these numbers via reports?


Can't see the point myself, Genting are arseholes. They don't care about any of the players here. No-one will get anything back due to the fact they know that they have been tarnished and paying T$ will not give them their rep back as the damage has already been done.
I will not be playing at any Genting events, casinos or anything.
So glad i cannot play poker on Tuesdays as i would have played regularly in the league, because i would have headed to nearest Genting casino to demand my T$ and got nicked when they refused.

Stars and FT FTW
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Rebrabuk
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PostPosted: Mon Jun 17, 2013 9:29 am
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The Mob wrote:
Should a player cash it would be Genting that take the 50% back out of the account, not us. We do not get that either.

Wow, that is quite shocking and surprising.

I was under the illusion that THM took the other 50% in order to make profit and keep the forum/league/prizes going.

I understand that you may not want to divulge such information and it is a little bit off topic for this thread (but perhaps relevant to a few others in the same boat as myself), but can you clarify the arrangement for the award of GPS seats for monthly league winners and runner ups? Who subsidises them and where do the funds come from?

I'm currently owed x2 GPS seats, which are yet to be booked;
a) I'm now worried about losing out on these
b) I'm loathed to play any poker with Genting ever again, whether it is live or online - is there an option for monetary value as opposed to tournament buy in?

Thanks for your support and input to the thread.
MFCMark00
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PostPosted: Mon Jun 17, 2013 9:31 am
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neilcaterham wrote:
MFCMark00 wrote:
So I assume Genting will be repaying the 50% of all live winnings they're previously recouped?

If possible can we get a breakdown of:

Tournament buyins paid
Winnings recouped by Genting
THMF$ liabilities outstanding

Or do you not have access to these numbers via reports?


Can't see the point myself, Genting are arseholes. They don't care about any of the players here. No-one will get anything back due to the fact they know that they have been tarnished and paying T$ will not give them their rep back as the damage has already been done.
I will not be playing at any Genting events, casinos or anything.
So glad i cannot play poker on Tuesdays as i would have played regularly in the league, because i would have headed to nearest Genting casino to demand my T$ and got nicked when they refused.

Stars and FT FTW


The main point is that media outlets like figures.

'Genting Poker Steal Rewards From Players' is a meh headline 'Genting Poker Steal $15,000 of Player Rewards' is better.

It's also more substance for any articles.
SecretSqirel
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Joined: 15 Oct 2010
Posts: 168

PostPosted: Mon Jun 17, 2013 9:54 am
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