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pokerwaldorf Genting Poker Manager

Joined: 16 Feb 2010 Posts: 951 Location: Genting
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Posted: Mon Mar 19, 2012 10:40 am Post subject: Re: Genting Poker feedback |
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Please get me print screens (even for crashes), dates / times / usernames or nicknames for crashes.
I have to flood Playtech with details so they can keep looking at your account logs in the back end to see what triggered the crash. Without it, they are blind. Help them to see. |
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StGilmore Straight Flush

Joined: 12 May 2010 Posts: 2823 Location: nil fhios agam
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Posted: Mon Mar 19, 2012 11:24 am Post subject: Re: Genting Poker feedback |
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| StGilmore wrote: | Sad to say hotfix isn't... DearOccupant 15 March about 10:00pm
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_________________ "I find it's best to start the day with no composure and then you've got nothing to lose." B. Boatman
http://midlifepoker.blogspot.com/
http://outthescammers.blogspot.com/ |
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pokerwaldorf Genting Poker Manager

Joined: 16 Feb 2010 Posts: 951 Location: Genting
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Posted: Mon Mar 19, 2012 2:23 pm Post subject: Re: Genting Poker feedback |
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| Thanks, already used that one when you posted it up! |
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StGilmore Straight Flush

Joined: 12 May 2010 Posts: 2823 Location: nil fhios agam
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Posted: Mon Mar 19, 2012 8:35 pm Post subject: Re: Genting Poker feedback |
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| pokerwaldorf wrote: | | Thanks, already used that one when you posted it up! |
Wasn't sure if my Genting name showed  _________________ "I find it's best to start the day with no composure and then you've got nothing to lose." B. Boatman
http://midlifepoker.blogspot.com/
http://outthescammers.blogspot.com/ |
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DCSW7 Straight Flush

Joined: 14 Feb 2007 Posts: 3835 Location: Spewing @ PLO
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Posted: Tue Mar 20, 2012 10:20 pm Post subject: Re: Genting Poker feedback |
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Loads of issues getting on tonight, but haven't had one crash since the last (large judging by how long it took) update  _________________ Not surprised Xavi's been replaced. His pass completion rate was only 89%. Useless. |
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AKhater Full House

Joined: 23 Oct 2006 Posts: 1351 Location: twickenham
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Posted: Tue Mar 20, 2012 11:06 pm Post subject: Re: Genting Poker feedback |
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| I got in pretty quick after the huge update and didn't get bounced once in nearly 2 hrs, here's hoping. |
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pokerwaldorf Genting Poker Manager

Joined: 16 Feb 2010 Posts: 951 Location: Genting
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Posted: Wed Mar 21, 2012 10:14 am Post subject: Re: Genting Poker feedback |
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Massive fingers crossed!
When the software crashes (and lets hope it doesn't) you should have an option to send a report to Windows. Please ALWAYS do this, as the report contains all manner of technical gubbins that ends up getting sent back to Playtech so they can look into it.
Thanks
Gaz |
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pembo Full House

Joined: 20 Mar 2011 Posts: 1020 Location: Marske-by-the-Sea/Cambridge
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Posted: Wed Mar 21, 2012 11:44 am Post subject: Re: Genting Poker feedback |
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| Is there anyway I can check that I signed up with Mob Affiliation? I regg'd when the Genting deal was first set up, but I've never used it. Fancy sticking a few quid on today and playing the cash games tonight. |
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The Mob Site Admin

Joined: 12 Sep 2003 Posts: 4471
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Posted: Wed Mar 21, 2012 4:16 pm Post subject: Re: Genting Poker feedback |
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| pembo wrote: | | Is there anyway I can check that I signed up with Mob Affiliation? I regg'd when the Genting deal was first set up, but I've never used it. Fancy sticking a few quid on today and playing the cash games tonight. |
Hi Pembo,
We have checked and you are signed up through us. Once you deposit and start playing you can open a MyRewards account and track your play and Hendon Mob Sponsorship Dollars earnt.
http://www.thehendonmob.com/myrewards/
 _________________ Play online with The Mob at Genting Poker |
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pembo Full House

Joined: 20 Mar 2011 Posts: 1020 Location: Marske-by-the-Sea/Cambridge
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Posted: Wed Mar 21, 2012 4:28 pm Post subject: Re: Genting Poker feedback |
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| Many thanks all, see you on the tables tonight! |
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StGilmore Straight Flush

Joined: 12 May 2010 Posts: 2823 Location: nil fhios agam
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Posted: Fri Mar 23, 2012 10:01 pm Post subject: Re: Genting Poker feedback |
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When I'm trying to play cash and table select I can't get the waiting list choices to behave. If I click join waiting list on a 9 h table and then choose to go with 1st available, I can't get the min number of players to rise above 2. Any suggestions? _________________ "I find it's best to start the day with no composure and then you've got nothing to lose." B. Boatman
http://midlifepoker.blogspot.com/
http://outthescammers.blogspot.com/ |
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timped Straight

Joined: 06 Sep 2006 Posts: 205 Location: Ipswich
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Posted: Sat Mar 24, 2012 11:06 pm Post subject: Re: Genting Poker feedback |
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Take it off heads up tables.  |
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StGilmore Straight Flush

Joined: 12 May 2010 Posts: 2823 Location: nil fhios agam
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DropTheHammer Straight Flush

Joined: 12 Dec 2005 Posts: 2564 Location: Engaged
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Posted: Sat Mar 24, 2012 11:59 pm Post subject: Re: Genting Poker feedback |
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Well this is really annoying - i'm on the final two tables and it wont let me open the other one to view:
"Sorry, but this table is currently closed" Then the next box says
"A problem has occurred while trying to join the poker table, please try again later"
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DCSW7 Straight Flush

Joined: 14 Feb 2007 Posts: 3835 Location: Spewing @ PLO
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Posted: Sun Mar 25, 2012 12:04 am Post subject: Re: Genting Poker feedback |
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sure you're not on the FT already?  _________________ Not surprised Xavi's been replaced. His pass completion rate was only 89%. Useless. |
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